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Cookie Policy

Last updated: 24 June 2025

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "session" cookies (which expire when you close your browser) or "persistent" cookies (which remain on your device for a set period or until you delete them).

2. How We Use Cookies

Voyagee Vault uses cookies to:

  • Ensure our website functions properly
  • Remember your preferences and settings
  • Analyse website usage and performance
  • Provide personalised content and advertisements
  • Improve user experience
  • Comply with legal requirements

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable basic functions like page navigation, form submission, and security features.

Cookie Name Purpose Duration
cookie_consent Stores your cookie preferences 1 year
session_id Maintains user session Session
security_token Prevents cross-site request forgery Session

3.2 Performance Cookies

These cookies collect anonymous information about how visitors use our website, helping us improve functionality and user experience.

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes users 2 years
_gid Google Analytics - distinguishes users 24 hours
_gat Google Analytics - throttles request rate 1 minute

3.3 Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences.

Cookie Name Purpose Duration
user_preferences Stores user interface preferences 6 months
language Remembers language selection 1 year

3.4 Marketing Cookies

These cookies track visitors across websites to display relevant advertisements and measure campaign effectiveness.

Cookie Name Purpose Duration
marketing_consent Tracks marketing consent status 1 year
campaign_source Identifies traffic source 30 days

4. Third-Party Cookies

We may use third-party services that set their own cookies:

Google Analytics

We use Google Analytics to analyse website usage. Google Analytics uses cookies to collect information about visitor behaviour. For more information, see Google's Privacy Policy.

Social Media Platforms

Our website includes social media sharing buttons that may set cookies from platforms like Facebook, Twitter, and LinkedIn.

Font Awesome

We use Font Awesome for icons, which may set cookies for performance optimisation.

5. Managing Your Cookie Preferences

5.1 Cookie Banner

When you first visit our website, you'll see a cookie banner allowing you to:

  • Accept all cookies
  • Accept necessary cookies only
  • Customise your cookie preferences

5.2 Browser Settings

You can also control cookies through your browser settings:

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Site permissions > Cookies and site data

5.3 Opting Out of Analytics

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Impact of Disabling Cookies

Disabling certain cookies may affect website functionality:

  • Necessary cookies: Website may not function properly
  • Performance cookies: We cannot improve website performance
  • Functional cookies: Personalisation features may not work
  • Marketing cookies: You may see less relevant advertisements

7. Cookie Retention

Cookies are retained for different periods:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain until expiry date or manual deletion
  • Analytics cookies: Typically retained for 26 months
  • Marketing cookies: Usually retained for 30 days to 1 year

8. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes by updating the "last updated" date and posting the revised policy on our website.

9. Your Rights

Under UK data protection law, you have rights regarding cookies and personal data:

  • Right to be informed about cookie usage
  • Right to consent to non-essential cookies
  • Right to withdraw consent at any time
  • Right to access personal data collected via cookies
  • Right to request deletion of personal data

10. Contact Information

For questions about this Cookie Policy or to exercise your rights, please contact us:

Voyagee Vault Limited
45 Bishopsgate
London EC2N 3AS
United Kingdom

Email: [email protected]
Phone: +44 20 7946 0958

11. Update Your Cookie Preferences

You can change your cookie preferences at any time using the controls below:

Voyagee Vault

Britain's premier provider of electronic lock solutions for the hospitality industry.

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